Store Policies

Fur Feathers and Flowers Shop Policies

Hey there, watercolor lover! Whether you’re here for a heron print, a bouquet of flowers that never wilts, or a custom pet portrait that shows off your furry (or feathered) best friend, we’re so glad you found us. Let’s chat about how we keep things running smoothly around here:

Returns, Refunds, and Making Things Right

We pour love into every brushstroke and pack each order with care, but sometimes life (or the shipping carrier) throws a curveball. If your order arrives damaged or something’s missing, email us within 48 hours of getting your package. We’ll do everything we can to make it right.

All sales are final, but our commitment to happy customers isn’t.

We can’t accept returns or exchanges on our prints or custom pet portraits, but we’ll always do our best to fix any issues. Just let us know within 48 hours if there’s a problem.

Shipping Details

We carefully pack your order so it arrives ready to make your walls, your tote bag, or your wine bottle look fabulous. Orders usually ship within 3 to 5 business days, and you’ll get tracking info as soon as it’s on its way.

Lost or Stolen Packages

Once your order heads out the door, it’s in the care of the shipping carrier. We’re not responsible for lost or stolen packages, but if your mail takes a detour, reach out—we’ll always try to help however we can.

Custom Pet Portraits

Our custom pet portraits are the real deal—hand-painted, made just for you, and totally one-of-a-kind. Because of that, we can’t offer returns, exchanges, or cancellations after your order is placed. But don’t worry, we’ll keep you updated throughout the process to make sure your four-legged (or winged) friend is captured perfectly.

Copyright & Art Ownership

Everything you see here—prints, designs, and original artwork—is created by Sharon Tiger and belongs to Fur Feathers and Flowers. That means Sharon keeps full copyright and ownership of all her work under U.S. copyright law (Title 17, Chapter 2, Section 201-02).

Your purchase gives you the joy of enjoying Sharon’s art in your home, gifting it to someone special, or sporting it on your tote—but it doesn’t give permission to reproduce, resell, or copy her designs.

We also reserve the right to use images of Sharon’s artwork, including custom pet portraits, for our portfolio, marketing, or promotional purposes.

By purchasing from Fur Feathers and Flowers, you agree to these policies.